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customer zone

Got a question about your property? Need to pay your service charges? Then you’re in the right place. Use the handy links to find what you need.

In our faqs, you’ll find a tonne of useful information about apartment living generally, along with lots of helpful details about the ins and outs of block management.

For specific information about your block, log in to the customer portal. You’ll find the latest news for your blocks, updates on any maintenance work and all your important documentation.

To pay your service charges, simply click the make a payment box and you can get it sorted in a jiffy. Easy!

If there are problems in your block that need addressing, please click on our request a repair box and you’ll be taken to our dedicated maintenance site where you can log the issue in more detail and we can get on to fixing it straight away.

got a question
Help & Advice
your property portal
Client Portal
make a payment
Pay Now
our maintenance site
request a repair

Portal Registration Document

Please follow these steps:
1. Click the link below and download the form to your desktop
2. Complete the form, sign and click submit

Once received we will process your portal registration and write to you with your log in details

Portal Registration Form Download

PBM 2019 | T: 020 8236 1270