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compliance and best practice

a good property manager needs to know what’s what with compliance

It’s our job to stay on top of the latest regulations and best practice in our field.  We do that, so you don’t have to.

We offer advice to Resident Management Companies, freeholders and leaseholders about their rights and responsibilities, and ensure we are fully compliant when carrying out any type of facilities maintenance or major works.

Compliance is a good friend. We embrace it fully.

Management meeting on compliance
Flowers image on Compliance page


For ease of reference, here is a lovely long list of all the legislation that governs property management:

  • Landlord and Tenant Act 1985/1987
  • Commonhold and Leasehold Reform Act 2002
  • Disability Discrimination Act 2006
  • Control of Asbestos Regulations 2006
  • Electricity at Work Regulations 1989
  • Fire Regulations 2006
  • Health and Safety at Work Act 1974

trade & regulatory bodies

The trade and regulatory bodies who oversee or are engaged in the area of block management:

  • The Royal Institute of Chartered Surveyors (RICS)
  • The Chartered Institute of Chartered Institute of Housing
  • The Institute of Health and Safety
  • The Association of Residential Managing Agents (ARMA)

our people

All of our people have good knowledge of the regulations affecting how we work. In fact 87% of the team at pbm are affiliates of the Institute of Residential Property Managers (IRPM), with 40% of us qualified at Associate or Member Level. We are also regulated by the Royal Institute of Chartered Surveyors (RICS).

What does this mean for you? Simply, you can rely on us to know our stuff and to dot the i’s and cross the t’s on everything we do. We attend regular training to keep up to speed on what matters.

Find out more about our people and take a peek behind the scenes at pbm here.

family socks on compliance page

PBM 2019 | T: 020 8236 1270